Articles & Publications

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(2023). Supporting Robust Teamwork — Bridging Technology and Organizational Science. New England Journal of Medicine.

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(2023). Safety of Health Care in the Inpatient Setting. New England Journal of Medicine.

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(2023). Comment on Kunzler et al. (2022) ‘Interventions to foster resilience in nursing staff: a systematic review and meta-analyses of pre-pandemic evidence’. International Journal of Nursing Studies.

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(2022). The growing role of Chief Medical Officers in major corporations. JAMA Health Forum.

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(2022). High reliability organising in healthcare: Still a long way left to go. BMJ Quality & Safety.

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(2022). Let's Realign the Surgeon-Hospital Relationship. MedPage Today.

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(2021). Against the Odds: Developing Underdog versus Favorite Narratives to Offset Prior Experiences of Discrimination. Organizational Behavior and Human Decision Processes.

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(2021). A 100% COVID Vaccination Rate Is Possible -- We Did It. MedPage Today.

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(2021). The Conceptual and Empirical Value of a Positive Lens: An Invitation to Organizational Scholars to Develop Novel Research Questions. Academy of Management Perspectives.

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(2021). Organizational Science and Health Care. Academy of Management Annals.

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(2021). What a Pandemic Reveals About Learning in Health Care Organizations. Industrial and Organizational Psychology.

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(2021). Covid-19 Has Made Clear Why All Physicians Need to Know About the Business of Healthcare. Journal of Patient Safety and Risk Management.

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(2021). How Did You Do That? Exploring the Motivation to Learn from Others' Exceptional Success. Academy of Management Discoveries.

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(2021). Prioritising Surgical Cases Deferred by the COVID-19 Pandemic: An Ethics-inspired Algorithmic Framework for Health Leaders. BMJ Leader.

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(2021). Working Toward the Triple Bottom Line in Surgery. NEJM Catalyst Innovations in Care Delivery.

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(2020). Gender Bias in Collaborative Medical Decision Making: Emergent Evidence. Academic Medicine.

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(2020). Resilience in Action: Leading for Resilience in Response to COVID-19. BMJ Leader.

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(2020). The Genealogy of Teaching Clinical Reasoning and Diagnostic Skill: The GEL Study. Diagnosis.

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(2020). Covid-19 Created an Elective Surgery Backlog. How Can Hospitals Get Back on Track?. Harvard Business Review.

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(2020). Vicarious Learning in the Time of Coronavirus. Behavioral Science & Policy.

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(2020). Get Adventurous with Your Leadership Training. Harvard Business Review.

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(2019). Treating the “Not-Invented-Here Syndrome” in Medical Leadership: Learning From the Insights of Outside Disciplines. Academic Medicine.

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(2018). Responding to the “Surgeon Ego”: Progress Made and Paths Forward. BMJ.

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(2018). Association Between Team Learning Behavior and Reduced Burnout Among Medicine Residents. Journal of General Internal Medicine.

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(2018). To Cope with Stress, Try Learning Something New. Harvard Business Review.

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(2018). How Discrimination Against Female Doctors Hurts Patients. Harvard Business Review.

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(2018). In reply to Khoo and Teo. Academic Medicine.

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(2018). Social Media as a Platform for Surgical Learning: Use and Engagement Patterns Among Robotic Surgeons. Annals of Surgery.

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(2018). Incorporating Interpersonal Skills into Otolaryngology Resident Selection and Training. Otolaryngology – Head and Neck Surgery.

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(2017). Surgeons Are Using Social Media to Share and Learn New Skills. Harvard Business Review.

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(2017). Health Care Providers Can Use Design Thinking to Improve Patient Experiences. Harvard Business Review.

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(2017). When Health Care Providers Look at Problems from Multiple Perspectives, Patients Benefit. Harvard Business Review.

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(2017). How Prepared Are You to Lead?. AM Rounds.

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(2017). Making Management Skills a Core Component of Medical Education. Academic Medicine.

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(2017). Agency in Vicarious Learning at Work. Autonomous Learning in the Workplace.

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(2017). Dr. Jamie Thompson: Diagnosing an Organizational Issue. WDI Publishing.

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(2016). Transferring Knowledge Between Projects at NASA JPL. Harvard Business School Publishing.

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(2016). The Next Wave of Hospital Innovation to Make Patients Safer. Harvard Business Review.

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(2016). Why Companies Are Becoming B Corporations. Harvard Business Review.

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(2016). Cooperation in Multicultural Negotiations: How the Cultures of People with Low and High Power Interact. Journal of Applied Psychology.

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(2016). Where in the World are the Workers? Cultural Underrepresentation in I-O Research. Industrial and Organizational Psychology.

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(2015). Is Your Company Encouraging Employees to Share What They Know?. Harvard Business Review.

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(2014). Leadership Development: A Review and Agenda for Future Research. The Oxford Handbook of Leadership and Organizations.

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(2014). Finding the Positives in Your Failures. Inc..

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(2012). Learning agility: Many questions, a few answers, and a path forward. Industrial and Organizational Psychology.

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(2012). Learning Agility: In Search of Conceptual Clarity and Theoretical Grounding. Industrial and Organizational Psychology.

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(2012). The Hierarchical Face: Higher Rankings Lead to Less Cooperative Looks. Journal of Applied Psychology.

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